Director of Student Experience and Retention
With over 20 years’ experience serving globally diverse students, across multiple online University partnerships, Richard leads our Student Experience and Retention efforts. Having built several large student support structures, for industry leading Online Universities, Richard is currently focused on expanding our Student Support and retention provision. At the heart of this is his leadership of an expanding team of Student Advisors, assigned to care for each student, throughout their academic journeys. Designed to interweave with partner’s own support services, Richard is also expanding our skills and wellness offering, to ensure that international students receive support that recognises the specific challenges when studying remotely.