CEG Digital

Supporting online students

Online students need more support, not less, than their on-campus counterparts

Moving to online learning isn’t easy for students, who are used to face-to-face contact. CEG Digital’s student experience team are experts in supporting online students and helping them access University services remotely. We share advice and resources to help you support students learning online.


  • Top tips for supporting learners online

    A PDF guide with top tips from our student experience team on supporting students who have moved from campus-based courses to online learning.

  • Full on-demand webinar - best practice in online teaching, learning, assessment and student support

    Join CEG Digital's Head of Academic Research Dr Maria Toro Troconis for a webinar on best practice in online teaching, learning assessment and student support, presented by CEG Digital and the Open University.

    Guest speakers on the panel were:

    • Gerald Evans, Head of Learning Design, Open University
    • Gill Macmillan, Senior Learning Designer, Open University
    • Mark Williams, Learning Designer, Open University 
    • Dario Faniglione, Online Tutor, Falmouth University's online PGCHE
    • Mohamed Mahayni, Online Tutor, Queen Mary University of London's LLM in International Dispute Resolution 
    • Annie Priddey, Student Experience Manager, the University of Hull Online

    The panelists focused on the following topics:​

    • Online student support and wellbeing​
    • Online teaching and learning 
    • Online assessment​

    There was also a Q&A session with the panel.​

  • How do you support and encourage online students?

    Watch a discussion with one of CEG Digital's University Centre Heads and our Student Experience Managers on how to support and encourage students who may be learning online for the first time.